Privacy Policy

Effective Date: 1 March 2026

Welcome to Vipzino Casino. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services, in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Information We Collect

We collect the following types of personal information:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, account preferences.
Financial Data: payment details, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device information.
Usage Data: information about how you use our website, games, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect your personal data through:

Direct interactions, such as when you register an account, place bets, make deposits or withdrawals, or contact customer support.
Automated technologies or interactions, such as cookies and tracking technologies when you interact with our website.
Third parties or publicly available sources, including identity verification services and fraud prevention agencies.

3. How We Use Your Information

We use your personal data to:

Provide, operate, and maintain our casino services.
Verify your identity and age to comply with legal and regulatory requirements.
Process your transactions and manage your account.
Communicate with you, including sending you important updates and promotional offers (where you have consented).
Prevent fraud, money laundering, and other illegal activities.
Improve our website, services, and user experience.
Comply with legal obligations and respond to lawful requests.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent (where applicable).
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services, preventing fraud, and ensuring security.

5. Sharing Your Information

We may share your personal data with:

Service providers and partners who help us operate the casino, process payments, verify identity, and provide customer support.
Regulatory authorities, law enforcement, or other government bodies as required by law.
Affiliated companies within our corporate group.
Third parties in connection with a business transfer, merger, or acquisition.

6. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

9. Your Rights

You have the following rights regarding your personal data:

Right to access your data.
Right to rectification of inaccurate or incomplete data.
Right to erasure (right to be forgotten) in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing based on legitimate interests or direct marketing.
Right to withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us using the details below.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalised content and advertisements. For more details, please see our Cookie Policy.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Address: Vipzino Casino Ltd, 123 Gaming Street, London, UK, W1A 1AA
Phone: +44 20 7946 0123